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Terms of Service

The operational terms that govern access to NetRisk software, subscriptions, and customer usage.

Last updated: January 2025

Acceptance of Terms

By accessing or using NetRisk services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, do not use the service.

These Terms apply to organizations, administrators, and authorized users accessing the platform under a subscription or evaluation.

Service Description

NetRisk provides software for third-party risk management, evidence validation, trust scoring, remediation tracking, and continuous monitoring.

  • Vendor onboarding and workflow orchestration
  • AI-assisted assessment and evidence review
  • Risk scoring and operational reporting
  • Monitoring signals and reassessment triggers
  • Integrations with identity, infrastructure, and workflow systems

Account Responsibilities

Customers are responsible for maintaining accurate account information, protecting credentials, and ensuring authorized users comply with these Terms.

  • Maintain confidentiality of account credentials
  • Notify NetRisk promptly of unauthorized access
  • Ensure platform usage aligns with internal policy and applicable law

Acceptable Use

You agree not to misuse the platform or interfere with service availability, security, or other customers.

  • Do not attempt unauthorized access to systems or data
  • Do not reverse engineer or copy protected software or content
  • Do not use the platform for unlawful, harmful, or deceptive activity
  • Do not submit materially false or misleading information

Fees and Subscription

Paid access is governed by the applicable order form or subscription terms. Fees, renewal periods, and service entitlements are defined in the commercial agreement between NetRisk and the customer.

Intellectual Property

NetRisk retains all rights, title, and interest in the platform, software, models, and related materials. Customers retain ownership of their submitted data, subject to the rights required for NetRisk to provide and improve the service.

Disclaimers and Limits

The service is provided on an as-available basis. NetRisk does not guarantee uninterrupted service, complete detection of all security issues, or suitability for a specific regulatory outcome without customer validation.

To the fullest extent permitted by law, liability is limited as defined in the applicable commercial agreement.

Termination

Either party may terminate according to the governing subscription agreement. Upon termination, access may be suspended and data handling will follow the applicable retention and deletion terms.

Contact

Questions about these terms?

Contact the NetRisk legal team at legal@netrisk.io or reach out via the contact page for general inquiries.